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Contact Us

Local contact information

Polar Air is eager to answer your questions, provide you with the information you need, and partner with you on all of your air cargo needs. We look forward to hearing from you!

Headquarters

Purchase, NY (HDQ)

Atlas Air / Polar Air Cargo
2000 Westchester Avenue
Purchase, NY 10577
USA
Tel: +1 914 701 8000
Fax: +1 914 701 8001

Asia Pacific

Hong Kong (HKG)

Asia Pacific Regional and Hong Kong Sales Office
Polar Air Cargo
Suite 601-607, One Citygate, 20 Tat Tung Road
Tung Chung, Lantau, Hong Kong
Tel: + 852 3403 1821
Fax: + 852 3403 1824
Email: pachkgsales@polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Airport Office
Polar Air Cargo
Room 302-304, 3/F
South Office Block, Super Terminal 1
Hong Kong International Airport
Lantau, Hong Kong
Tel: + 852 2769 6119
Import Enquiry: + 852 2753 1903
Fax: +852 2795 5821
E-mail: groundopshkg@polaraircargo.com

Ground Handling Agent
Jardine Aviation Services
Room 306, 3/F
South Office Block, Super Terminal 1
Hong Kong International Airport
Tel: + 852 2753 1906
Fax: + 852 2714 0511
E-mail: cargo.hkg@jasg.com

Warehouse
Hong Kong Air Cargo Terminals Limited (HACTL)
Super Terminal 1, 9 Chun Wan Road,
Hong Kong International Airport, Hong Kong

Warehouse Attributes

  • Physical cargo handling
  • DGR shipments handling
  • AVI handling
  • Perishable cargo handling
  • Refrigerated cargo handling (cool facilities including freezer, +2-+8C & +15-+25)
  • Odd-sized and oversized cargo handling
  • Valuable cargo handling

Warehouse Hours
24 Hours x 7 days

Shenzhen (SZX)

Sales Office
Polar Air Cargo
Unit B&C, Floor 13A, Xinghang Center, No.2, Xinghua Road, Fuyong Street,
Bao’an District, Shenzhen, PRC
Tel: +86 755 2300 0548
Fax: +86 755 2777 9525
Email: pacszxsales@polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Airport Office
Room 308, 3/F, International Cargo Centre of Shenzhen Hangzhan 4th Road
Bao’an International Airport, Shenzhen, PRC
Tel: +86 755 2777 6151
Fax: +86 755 2777 9669
E-Fax: +86 21 3327 5313
Email: groundopsszx@polaraircargo.com

Warehouse
International Cargo Centre of Shenzhen (ICCS)
Hangzhan 4th Road
Bao’an International Airport
Shenzhen, PRC
Import Enquiry: + 86 755 2998 2350

Warehouse Attributes

  • Perishable handling
  • Temperature control facilities
  • Hazmat storage facilities
  • Valuable cargo storage / guard

Warehouse Hours
24 Hours x 7 days

Shanghai (PVG)

Sales Office
Polar Air Cargo
Room 4331-4333, Jun Ling Building
Jin Jiang Hotel, 59 Mao Ming Road (South),
Huangpu District, Shanghai 200020, China
Tel: + 86 21 5111 9548
Fax: + 86 21 5466 3063
E-mail: pvgcustomerservice@polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Airport Office
Polar Air Cargo
Room 1-209, No.501, West Hebin Rd,
Pudong International Airport
Shanghai 201207, China
Tel: + 86 21 6835 2760/61
Fax: + 86 21 6835 2759
E-mail: groundopspvg@polaraircargo.com

Import Customer Service
Polar Air Cargo
Room 1-209, No.501, West Hebin Rd,
Pudong International Airport
Shanghai 201207, China
Tel: + 86 21 6835 2760 ext. 117
Fax: + 86 21 6835 2759
E-mail: pvgtrace@polaraircargo.com

Ground Handling Agent
PACTL
No.501 Hebin Xi Road,
Pudong International Airport,
Shanghai 201207, China
Tel: +86 21 6834 3004
Fax: +86 21 6834 3349
E-mail: lixiaoxiao@sias-sha.com
Import Enquiry: +86 21 6884 2008

Warehouse
PACTL Terminal T3
No.501 Hebin Xi Road,
Pudong International Airport,
Shanghai 201207, China

Warehouse Attributes

  • Bonded CFS Facility
  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Extensive High Value Procedures
  • Cooler Capabilities

Warehouse Hours
24 Hours x 7 days

Nagoya (NGO)

GSA Office
Western Associates, Inc. (WAI)
8F, Nishiki Park Bldg.,
2-4-3 Nishiki Naka-ku,
Nagoya, Aichi 460-0003 Japan
TEL +81 52 746 9305
FAX +81 52 746 9306
Email: pacngosales@PolarAirCargo.com / NGOSalesPOALL@Polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Airport Office
Polar Air Cargo
CJ01-411, 4F Centrair Bld.1, 1-1 Centrair, Tokoname City,
Aichi Prefecture, 479-0881, Japan 479-0881
Tel: +81 569 38 7202
Fax: +81 569 38 7203
E-mail: pacngooperations@atlasair.com / NGOGOpsPOALL@AtlasAir.com

Warehouse
Skyport Service Corporation (SPS)
International Cargo Warehouse#3, 1-2 Centrair, Tokoname,
Aichi 479-0881 Japan
Import Enquiry: +81 569 38 8971

Warehouse Attributes

  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Cooler Capabilities

Warehouse Hours
Monday to Sunday 07:00-23:00

Narita (NRT)

Airport Office
Polar Air Cargo
Cargo Bldg. No.4 Room 410
Narita International Airport
Narita-city, Chiba 282-0021 Japan
Tel: +81 476 32 4383
Fax: +81 476 32 4680
E-mail: groundopsnrt@polaraircargo.com/ NRTGOpsPO@Atlasair.com

Warehouse
International Air Cargo Terminal (IACT)
Passenger Terminal Bldg.2, Narita International Airport,
P.O. Box 2073, Narita-shi, Chiba 282-8799, Japan
Import Enquiry: +81 476 32 6328

Warehouse Attributes

  • Cargo/DGR acceptance, Build-up (Export)
  • Cargo Breakdown, Delivery (Import)
  • Cooler Storage (Export & Import)

Warehouse Hours
Monday to Sunday 05:30-24:00

Tokyo (TYO)

Sales Office
Polar Air Cargo
Room 403, Kasugaseki Tokyo Bldg.
7-1 Kasumigaseki 3-chome, Chiyoda-ku Tokyo, 100-0013 Japan
TEL +81 3 6268 8324
FAX +81 3 6268 8300
Email: pactyoeveryone@polaraircargo.com/ NRT_Sales_PO_ALL@PolarAirCargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Seoul (SEL)

Sales Office
Polar Air Cargo
Room #408, Samjung BD, Mapodaero 25,
Mapo-Ku, Seoul, Korea
Tel: + 82 2 3211 3181
Fax: + 82 2 3211 3185
Email: pacseleveryone@polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Incheon (ICN)

Airport Office
Polar Air Cargo
Room 303, AACT Terminal 1, 124, 295 Beon gil,
GongHangDongRo, Jung-ku, Incheon, Korea
Tel: +82 3 2744 4215/4216
Fax: +82 3 2744 4219
E-mail: pacicneveryone@polaraircargo.com

Ground Handling Agent
Sharp Aviation
Room 101, AACT Terminal 1, 124, 295 Beon gil,
GongHangDongRo, Jung-ku, Incheon
Tel: +82 32 744 1331
E-mail: groundops@aact.co.kr
Import Enquiry: +82 32 744 1336

Warehouse
AACT Terminal 1
124, 295 Beon Gil
Gong Hang Dong Ro
Jung-ku, Incheon

Warehouse Attributes

  • Cooling Room: 95 m² 5/ 0~8°C
  • Freezer Room: 95m² / below -18°C
  • Warmer Room: 59m² / 15~18°C
  • Possible alternation between Cooling and Warmer room
    (Advance notice required due limited space)

Warehouse Hours
24 Hours x 7 days

Taipei (TPE)

GSA Office
Sky 1 Air Inc.
Room B, 10/F, No. 80, Sung Chiang Road, Taipei, Taiwan
Tel: + 886 2 2521 9678
Fax: + 886 2 2521 9639
Email: pactpesales@polaraircargo.com

Sales Office Hours
Monday to Friday 09:00-18:00

Airport Office
Polar Air Cargo
Room 3018 3/F, 101, Hangxiang Road
Dayuan, Taoyuan, 337409, Taiwan
Tel: +886 3399 2223
Fax: +886 3357 5572
E-mail: GroundopsTPE@atlasair.com

Warehouse
Farglory Free Trade Zone
Room 3003,101, Hangxiang Road
Dayuan, Taoyuan, 337409, Taiwan
Import Enquiry: +886 3398 8888 ext.2661

Warehouse Attributes

  • Bonded CFS Facility
  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Extensive High Value Procedures
  • Cooler Capabilities

Warehouse Hours
24 Hours x 7 days

Singapore (SIN)

GSA Office
Aviation Solutions GSA Pte Ltd
60 Airport Boulevard #047-008,
Changi Airport Terminal 2,
Singapore 819643
Tel: + 65 6543 3363
Fax: + 65 6543 4663
Email: avs_sin.sales@ecsgroup.aero

Sales Office Hours
Monday to Friday 09:00-18:00

Warehouse (Export)
SATS Airfreight Terminal 5, Core L
30 Airline Rd,
Singapore 819830
Import Enquiry: +65 6541 8330 / 6541 8328

Warehouse Attributes

  • Cargo/DGR acceptance, Build-up (Export)
  • Cargo Breakdown, Delivery (Import)
  • Coolport (cold storage) – Export & Import
  • ECC (Express shipments)
  • E-commerce Hub (Mails)

Warehouse Hours
24 Hours x 7 days

Sydney (SYD)

GSA Office
Wexco Aviation Services
Menzies Building,
112 Vickers Avenue, Mascot 2020, Australia
Tel: +61 2 9317 5888
Tel: +61 2 9317 2066
Email: polarcargo@wexco.com.au

Sales Office Hours
Monday to Friday 08:30-17:00

Airport Office
Atlas Air
QANTAS MHU LINK RD MASCOT NSW
Tel: +61 2 9317 3688
Fax: +61 2 9317 3868

Warehouse
Dnata
Link Rd Mascot NSW Australia 2020
Import Enquiry: +61 2 9352 7996

Warehouse Attributes

  • Bonded CFS Facility
  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Extensive High Value Procedures
  • Cooler Capabilities

Warehouse Hours
Monday to Sunday 04:00-23:00

Melbourne (MEL)

Warehouse
Dnata
APAC Drive, Melbourne Airport
Victoria 3041
Import Enquiry: +61 3 8318 7709

Warehouse Attributes

  • Bonded CFS Facility
  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Extensive High Value Procedures
  • Cooler Capabilities

Warehouse Hours
Monday to Sunday 04:00-23:00

Offline Stations/ GSAs

Cambodia

Phnom Penh (PNH)

GSA Office
JPK Asia GSA (Cambodia) Co., Ltd.
Attwood business center Building,
Unit #39-41 E2 Level 2, Street 110A, Sangkat Toeuk Thla, Khan Sen Sok
Phnom Penh, Cambodia
Phone: +855 11 666 829
Email: polarcgo.pnh@jpk-kh.com

Sales Office Hours
Monday to Friday 08:00-18:00
Saturday 08:00-12:00

India

Coming Soon

Indonesia

Bali (DPS)

GSA Office
PT. Victoria Aviation Services
Permata Kuta Hotel
JL. Kediri No. 5, Tuban – Kuta, Bali – 80361, Indonesia
Phone: +62 895 3252 43838
Email: dps_reservation@victoriaaviationservices.com

Sales Office Hours
Monday to Friday 08:30-17:00
Saturday 08:30-13:00

Jakarta (CGK)

GSA Office
PT. Victoria Aviation Services
Gold Coast Office Tower, Eiffel 2nd Floor Unit P
Jl. Pantai Indah Barat No. 1, Pantai Indah Kapuk
Jakarta Utara – 14470, Indonesia
Reservation: +62 895 3252 42000
Sales: +62 895 3252 43000/ 44000/ 45000
Email: cgk_sales@victoriaaviationservices.com

Sales Office Hours
Monday to Friday 08:30-17:00
Saturday 08:30-13:00

Surabaya (SUB)

GSA Office
PT. Victoria Aviation Services
Ruko Plaza Segi Delapan Blok A-839
Jl. Pattimura, Surabaya – 60189, Indonesia
Phone: +62 31 7314899
Email: sub_sales@victoriaaviationservices.com

Sales Office Hours
Monday to Friday 08:30-17:00
Saturday 08:30-13:00

Malaysia

Kuala Lumpur (KUL)

GSA Office
Asia Freightworks GSA (M) Sdn. Bhd.
Lot GFM7
Malaysia Airlines Advanced Cargo Centre Free Commercial Zone
Southern Support Zone
Kuala Lumpur International Airport
64000 Sepang, Selangor Darul Ehsan, Malaysia

Phone: +603-87873488
Fax no.: +603-87873828
Email: excel.kul@asiagsa.com

Sales Office Hours
Monday to Friday 09:00 – 18:00

Penang (PEN)

GSA Office
Asia Freightworks GSA (M) Sdn. Bhd.
No. 101-1, Jalan Batu Maung
Dis3plex Free Commercial Zone
Air Freight Forwarders Warehousing Cargo Complex
11960 Penang, Malaysia

Phone: +604-626 3888
Fax no.: +604-626 6292
Email: excel.pen@asiagsa.com

Sales Office Hours
Monday to Friday 09:00 – 18:00

Myanmar

Yangon (RGN)

GSA Office
JPK Asia (Myanmar) Co. Ltd.
No. 25, Dhama Zedi Road, Room 401, Yuzana Business Tower, South Myaynigone Quarter, Sanchaung Township Yangon, Myanmar
Phone: +95 95150 868
Fax: +95 1230 5931
Email: polarcgo.rgn@jpk-mm.com

Sales Office Hours
Monday to Friday 09:00-18:00
Saturday 09:00-13:00

Srilanka

Coming Soon

Thailand

Bangkok (BKK)

GSA Office
JPK Asia (Thailand) Co., Ltd.
518/5 Maneeya Centre Building, Level 10, Phleonchit Rd., Lumpini, Pathumwan, Bangkok 10330
Phone: +662 2254 8141 2
Fax: + 662 2254 8141 2 ext.107
Email: polarcgo.bkk@jpk-th.com

Sales Office Hours
Monday to Friday 09:00-18:00
Saturday 09:00-12:00

Vietnam

Da Nang (DAD)

GSA Office
JPK Asia Co., Ltd
4th Floor, Helicopter Building, Da Nang International Airport,
Nguyen Van Linh Street, Thac Gian Ward,
Thanh Khe District, Da Nang, Vietnam
Phone: + 84 23 6353 9357
Fax: + 84 23 6353 9575
Email: weskernguyen.dad@jpk-vn.com

Sales Office Hours
Monday to Friday 08:00 – 17:30
Saturday 08:00 – 12:00

Hanoi (HAN)

GSA Office
JPK Asia Co., Ltd
Room 1415-1416, 14th Floor, Bac A Tower,
No 9 Dao Duy Anh, Dong Da District,
Hanoi, Vietnam
Phone: +84 24 3577 0732
Fax: +84 24 3577 2453
Email: phamkimanh.han@jpk-vn.com / maibui.han@jpk-vn.com

Sales Office Hours
Monday to Friday 08:00-17:30
Saturday 08:00–12:00

Ho Chi Minh City (SGN)

GSA Office
JPK Asia Co., Ltd
Unit 1101, 11th Floor, HaDo Airport Building,
2 Hong Ha Street, Ward 2, Tan Binh District,
Ho Chi Minh City, Vietnam.
Phone: +84 28 3948 7518
Fax: Tel: +84 28 3948 0321
Email: helennguyen.sgn@jpk-vn.com / camilledang.sgn@jpk-vn.com

Sales Office Hours
Monday to Friday 08:00 – 17:30
Saturday 08:00 – 12:00

North America

US – Midwest Region

Chicago (ORD)

Airport/ Sales Office
Polar Air Cargo
512 Express Center Dr.
Building 516
Chicago, IL 60666
Tel: 773 686-0222
Fax: 773 686-1636
Email: PACW.MidWest.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Sales Office Hours
Hours: Monday thru Friday 0900-1700
Saturday 0800-1400
Sunday closed

Ground Handling Agent
For Export and Import Shipments
Alliance Airlines
512 Express Center Dr.
Building 516
Chicago, IL 60666
Tel: +1 773 462-9195
Fax: +1 773 894-3870

Hours
Mon thru Sat 0800 – 2200
Sun 1000 – 1600

Import – (773) 462 9195

Warehouse Information

  • DGR Shipments accepted
  • Oversized/Overweight shipments accepted
  • Extensive High-Value Procedures
  • Cooler Capabilities
Cincinnati/Northern Kentucky (CVG)

Airport/ Sales Office
Polar Air Cargo
1107 Aviation BLVD
Hebron, KY 41048

Sales Email: PACW.CVG.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Sales Office Hours:
Monday to Friday 0800-1730

Ground Handling Agent
Polar Air Cargo
1121 Aviation Blvd
Hebron, KY 41048
Tel: (859) 334 3400
Fax: (859) 534 5569
Firms code for this location is H945

Import – (859) 334 3400

Cleveland (CLE)

Airport/ Sales Office
Sales Email: PACW.CVG.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Warehouse/Drop Station Location
Air General
6090 South Cargo Rd
Cleveland, OH 44135
Phone: +1-216-501-5644 (UA)
Alt Phone: +1-440-462-0978 (AA)
Fax: +1-216-501-5633
Email: cle@airgeneral.com
Station Manager: Nicholas Baker

Firms Code: J600

Detroit (DTW)

Airport/ Sales Office
Sales Email: PACW.CVG.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Pronto Freight Ways Inc.
13495 Inkster Road
Taylor, MI 48180
Tel: 734-532-2825

Hours of Operation
Monday through Thursday: 0800 – 2100
Friday: 0800 – 2200
Saturday and Sunday: 0900 – 1800

US – Northeast Region

New York (JFK)

Sales Office 
Sales Email: PACW.Northeast.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Sales Office Hours:
Monday to Friday 08:00-17:00

Ground Handling Agent
WFS
Building 151 JFK International Airport
Jamaica, NY 11430
Sales Tel: 718-880-3517/ 718-244-5500
Firms code F544

Hours of operation:
Mon-Fri 08:00 – 23:00
Sat 09:00 – 19:00
Sun Closed

Import – (715) 995 0245

Warehouse Hours & Attributes

  • DGR Shipments Accepted
  • Full Service Warehouse
  • Animal Shipments Accepted
Philadelphia, PA

Drop Station Location 
Forward Air
1000 Henderson Boulevard
Folcroft, Pa. 19032
Phone: 610-532-6560
Fax: 610-532-9184

Cut Offs:
DG: 5PM
General Cargo: 7PM
Daily LTL

Hours of operation:
MON-FRI 08:00 to 22:00

Sales Email: PACW.Northeast.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Boston (BOS)

Drop Station Location
Forward Air
480 McClellan Highway
East Boston, MA 02128
Phone: 617-561-1008
Firms code c600

Cut Offs:
DG: 5PM
GEN CGO: 7PM
Daily LTL

Hours of operation:
MON-FRI 08:00 to 22:00

Sales Email: PACW.Northeast.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

US – South Region

Atlanta (ATL)

Sales Office
Polar Air Cargo
10 Southwoods Pkwy, suite 400
Atlanta, GA 30354
Sales Email: PACW.ATL.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Sales Office Hours
Monday to Friday 08:00 – 17: 00

Ground Handling Agent
Cumberland Air Transport
10 Southwoods Pkwy, suite 400
Atlanta, GA 30354
Tel: (404) 675-0656/ (404) 675-0467

Terminal Manager
Noe Rosado
nrosado@go-cumberland.com

Miami, FL (MIA)

Airport/ Sales Office
Miami International Airport
1851 NW 68th Ave
Bldg 706, Suite 230
Miami FL 33126

Sales Contact
Sales Email: PACW.South.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

San Juan, PR (SJU)

Torres CPA Building
Suite 301
Road 190 KM 0.7
Marginal Vistamar
Carolina, PR 00984
Tel: 787 668 5206

Sales Email: PACW.South.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380 3400

US – West Region

Los Angeles (LAX)

Airport/ Sales Office
Polar Air Cargo
Los Angeles International Airport
5761 West Imperial Highway
Los Angeles, CA 90045
Firms Code Y813
Sales Email: PACW.West.Sales@polaraircargo.com

Customer Service:
PACW.West.Sales@polaraircargo.com
Toll-Free Customer Service: +1 888 380 3400

AMS Department
Tel: (310) 568-4551
Email: PolarACETeam@atlasair.com

Ground Handling Agent
5761 West Imperial Highway
Los Angeles International Airport
Los Angeles, CA 90045
Tel: 310-743-0146 / 310-743-0071
Fax: 310-337-7025

Export – (310) 743 0137
Import – (310) 743 0146

Warehouse Hours & Attributes

  • Bonded CFS Facility

Import Hours:
Monday to Saturday 07:00-23:00
Sunday 07:00-15:00

Export Hours:
Monday to Sunday 07:00-23:00

Sales Office Hours:
Monday to Friday 08:00-17:00

Los Angeles (LA2)

Polar Air Cargo
4000 Redondo Beach Ave,
Redondo Beach CA 90278
Email: laximport@polaraircargo.com
Phone: +1 424-445-7165
Firms Code WBK2
ISC Charge: $105 Per MAWB HAWB

Warehouse Hours & Attributes

  • Import Only
  • Import House: Monday to Sunday 24/7
Dallas (DFW)

Warehouse/Drop Station Location
WFS
1640 W 23rd street
Suite 100
Dallas TX 75261
Tel: +1 682-244-5385

Sales Email: PACW.Texas.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Houston (IAH)

Warehouse/Drop Station Location
Forward Air
19220 Kenswick Drive
Humble, TX 77338
Tel (281) 973-7846

Firms Code: U979

Sales Email: PACW.Texas.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Warehouse Hours & Attributes
Please contact local sales for further information on warehouse locations and attributes

Sales Office Hours
Monday to Friday 08:30-17:00

San Francisco (SFO)

Warehouse/Drop Station Location
ACT2 Services
701 DNA Way, Suite E
South San Francisco, CA 94080
Tel: (415) 468-2220
Fax: (415) 468-2224
Firms Code: W478

Sales Email: PACW.West.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380 3400

Anchorage (ANC)

Airport Office
Polar Air Cargo
6300 Boeing Avenue
Anchorage, Ak. 99502
Tel: +1 907 249 5000
Fax: +1 907 243 7345
Sales Email: PACW.ANC.Sales@polaraircargo.com

Customer Service:
customerservicecenter@polaraircargo.com
Toll-Free Customer Service: +1 888 380-3400

Anchorage Warehouse Agent
DHL Express
6300 Boeing Avenue
Anchorage, Ak. 99502
Tel: 907 243 4313
Fax: 907 248 0249

Warehouse Hours
Mon-Fri 08:00-16:00
Saturday 08:00-10:00
Sunday Closed

Canada

Calgary (YYC)

GSA Office
Network Cargo
934 The East Mall, Toronto, ON
Tel: 416-622-9450
Fax: 416-622-4096

Hours: 08:30 – 17:30

Booking & Sales inquiry:
YYZ/YUL: yyz@networkcargo.com | Tel: +1 416-622-9490
YYC/YVR/YEG/YWG: yvrops@networkcargo.com | Tel: +1 604-244-2209

Import arrival information: rfs_polaraircargo@atlasair.com

Edmonton (YEG)

GSA Office
Network Cargo
934 The East Mall, Toronto, ON
Tel: 416-622-9450
Fax: 416-622-4096

Hours: 08:30 – 17:30

Booking & Sales inquiry:
YYZ/YUL: yyz@networkcargo.com | Tel: +1 416-622-9490
YYC/YVR/YEG/YWG: yvrops@networkcargo.com | Tel: +1 604-244-2209

Import arrival information: rfs_polaraircargo@atlasair.com

Montreal (YMQ/ YUL)

GSA Office
Network Cargo
934 The East Mall, Toronto, ON
Tel: 416-622-9450
Fax: 416-622-4096

Hours: 08:30 – 17:30

Booking & Sales inquiry:
YYZ/YUL: yyz@networkcargo.com | Tel: +1 416-622-9490
YYC/YVR/YEG/YWG: yvrops@networkcargo.com | Tel: +1 604-244-2209

Warehouse / Drop Station Location 
Polar c/o Landair Express
10765 Ch de la Côte-de-Liesse, Doors 50 – 64
Dorval, QC H9R 5B1
Tel: 514-636-1331

Import arrival information: rfs_polaraircargo@atlasair.com

Toronto (YYZ/ YTO)

GSA Office
Network Cargo
934 The East Mall, Toronto, ON
Tel: 416-622-9450
Fax: 416-622-4096

Hours: 08:30 – 17:30

Booking & Sales inquiry:
YYZ/YUL: yyz@networkcargo.com | Tel: +1 416-622-9490
YYC/YVR/YEG/YWG: yvrops@networkcargo.com | Tel: +1 604-244-2209

Warehouse/Drop Station Location 
Polar c/o Landair Express
65 Superior Blvd, Unit 2
Mississauga, Ontario L5T 2X9
Tel: 905-677-6770
Fax: 905-677-4155

Import arrival information: rfs_polaraircargo@atlasair.com

Vancouver (YVR)

GSA Office
Network Cargo
934 The East Mall, Toronto, ON
Tel: 416-622-9450
Fax: 416-622-4096

Hours: 08:30 – 17:30

Booking & Sales inquiry:
YYZ/YUL: yyz@networkcargo.com | Tel: +1 416-622-9490
YYC/YVR/YEG/YWG: yvrops@networkcargo.com | Tel: +1 604-244-2209

Warehouse/Drop Station Location
West Point Terminal Inc
160-4840 Miller Road
Richmond BC V7B 1K7 5137
Tel: 604-232-0600
Fax: 604-232-1197

Import arrival information: rfs_polaraircargo@atlasair.com

Mexico

Guadalajara (GDL)

GSA Office
Las Americas GSA
Paseo de la Reforma No.180
Floor 14, office 1433.
Col. Juárez, CP 06600 Del. Cuauhtémoc
Ciudad de México
Tel +52 (55) 8311 4425
Sales Email: PACW.Mexico.Sales@polaraircargo.com

Opening Hours
Monday to Friday 08:00-17:00

Mexico City (MEX)

GSA Office
Las Americas GSA
Paseo de la Reforma No.180
Floor 14, office 1433.
Col. Juárez, CP 06600 Del. Cuauhtémoc
Ciudad de México
Tel +52 (55) 8311 4425
Sales Email: PACW.Mexico.Sales@polaraircargo.com

Opening Hours
Monday to Friday 08:00-17:00