Polar is always ready to serve you.

Our worldwide customer support center is available with highly trained cargo specialists who provide quick and efficient answers to questions related to shipping, pricing, service details, documentation requirements and much more.

Polar’s worldwide customer service center provides quick and efficient answers to shipping questions, from selecting the right service to flight details, price information, documentation requirements and more. Our representatives have extensive experience helping our customers resolve any global cargo issue.

On this page you’ll find all the tools you need to manage your shipments.

Our Polar Quality Management Tool (PQM) features automatic escalation routing, built-in individual accountability, established time standards, tiered action priority and data collection and reporting. This web-based quality management tool can accelerate response time to correct problems by establishing an Internet communications system linking Polar’s stations around the world.

Polar uses proprietary, user-friendly “fast tracking and tracing” capability that ensures customers know where their shipment is at all times.

Contact us to get started:
Contact us online
Contact local office:

Special considerations?:
Special Load Request
Other info:
Credit Application
TACT Tariffs
Alaska Tax
Hawaii Tax

Contact local office:

If you need to file a claim:
Read more here
Contact us today to find out more about Polar Air, schedule your shipment, or arrange to ship your cargo via charter. CONTACT LOCAL OFFICE: